Support
If you need help with Kyn, use the path that matches the issue.
Content or Spark concerns
Use the report links on story and Spark pages when the issue is about a specific published work or a specific public claim between stories.
Copyright, privacy, or safety concerns
If the concern is not tied to one reportable story or Spark, use the channel that best matches the request.
- Copyright or rights concerns: copyright@kynred.com.
- Privacy or data requests: privacy@kynred.com.
- Urgent safety or impersonation concerns: safety@kynred.com.
- Include the relevant URLs, your relationship to the work or account, and enough context for staff to understand the request.
Account or product help
For account, access, or general support questions, contact support@kynred.com.
Before you write in
Reading these pages first will usually resolve the fastest questions: